Accessibility and Special Needs

The AMS strives to take the appropriate steps required to ensure that no individual with a disability is excluded, denied services, segregated, or treated differently in any way at the meeting. All requests for special accommodations under the Americans with Disabilities Act (ADA) must be made in a timely manner that allows ample time for evaluation and appropriate actions by the AMS Meetings Department. All special requests will remain confidential.

If anyone has any questions or needs assistance pertaining to accessibility (session rooms, public space, housing, etc.) during the meeting, they should come to the General Assistance Section of the Registration Desk, located in the Moscone South Lobby. If the desk is closed, they should send an email to or If they wish to speak to someone before the meeting, they should send an email to For convenience, we list the following information.

Moscone Center (South and North)

The Moscone Center is owned and operated by the City and County of San Francisco with oversight provided by its Convention Facilities Department. All areas of the Moscone Center were planned with the convenience and safety of exhibitors and patrons in mind. It provides a fully ADA-compliant and accessible space for all participants. In place are elevators, wheelchair ramps, standards for door widths, and accessible restrooms.

The following will be available:

  • Accessible routes (ramps, elevators, etc.)
  • Accessible gender-neutral restrooms
  • On-site EMT
  • Wheelchair-designated seating in the IA Rooms
  • Parking spots for people with health conditions or impairments at the closest parking garages
  • Ramps to speaker podiums in the Invited Address Room
  • Accessible Mamava lactation pods (one standard and one ADA)
  • Accessible quiet/comfort rooms

City of San Francisco

San Francisco boasts a cultural sense of inclusion for all persons, regardless of physical ability, and this is carried throughout with the accommodations available at most hotels, museums, restaurants and other public places.

See details on how to get around San Francisco.


Hearing Impaired: All of the JMM hotels offer ADA kits, free of charge, that include TTY phones. The availability of devices varies by hotel and some hotels have a limited amount of equipment. Requests should be made as early as possible before the meeting starts, preferably when making a reservation.

Vision Impaired: All of the JMM hotels offer aids for the visually impaired in some capacity. Specific aids vary by hotel but all hotels have braille signage in elevators and throughout the hotels. Additional assistive devices, visual door notifications, etc. are available at the hotels upon request. Requests should be made as early as possible before the meeting starts, preferably when making a reservation.

Designated Parking: All of the JMM hotels offer designated parking spaces for people with health conditions or impairments.

Other Needs: All restaurants, lobbies, elevators, pool areas, and meeting rooms in the hotels are accessible. For any special needs that develop during the meeting, please feel free to contact the front desk of the hotel.